How do I create and send welcome emails?

How do I create and send welcome emails?

As a MEDIAMAKS UK reseller, there are two types of welcome emails that can be sent to your customer:

• Package Welcome Emails – when they are assigned a hosting package
• StackCP User Welcome Emails – when they are given access to StackCP

Firstly, you’ll need to create the templates that will be used. To do this:

• Head to Email Templates from the MEDIAMAKS UK homepage.
• Select Create New and choose your Template Type. In this example we’ll be setting up a Package Welcome Email.

• Give your template a name so you can identify it. For example, ‘WordPress Welcome Email’.
• Enter the email subject that will appear when your customer receives the email, for example ‘Welcome to your new WordPress Hosting account!’
• We’d recommend leaving the email type as HTML, but you can also use plain text if you wish.

• Select Load Default Template and you’ll be given a full example of a welcome email.
• Should you wish to edit the default template, you can use the email tags to include additional dynamic content to your email.
• You can select Preview to view your email template before saving.
• Select which hosting package types you would like to utilise this template. You can select multiple hosting pack types.
• Finally, select Save & Close.

This process can be used for any kind of email, such as newsletters.

You can send a welcome email when you create a hosting package.

When you select Add Hosting from the Manage Hosting section, you can assign a StackCP user to the hosting package. Doing so will then send the email address associated with that StackCP user the welcome email for the hosting package type that’s been chosen.