Can I install a third-party SSL certificate?
Yes: if you have an existing external or third-party SSL certificate you can install this at MEDIAMAKS UK.
Your certificate provider will need to provide the following sections for us to be able to install the SSL certificate:
- Certificate
- Private Key
- CA Bundle / Intermediate Certificate
These details will need to be entered within the SSL/TLS section within a MEDIAMAKS UK hosting package: Manage Hosting -> [select package] -> SSL/TLS.
Please also note that SSL certificates can take up to 30 minutes to install on to the web server. If your A records are then pointing to the IP address of the hosting package then your site should show as secure.
If you don’t have an external SSL then you can either apply the Free MEDIAMAKS UK SSL, or purchase a MEDIAMAKS UK SSL from here.
Reseller Help – How do I support my clients?
These steps should help you provide helpful and effective support to your clients.
1) If your client has a third-party SSL it’s always best to request this in the appropiate format. i.e. the individual Certificate, Private Key and Intermediate Certificate sections. It’ll make installing the SSL at MEDIAMAKS UK much easier.